Login to a Domain controller or member server installed with Group Policy Management console.To enable remote assistance using group policy. Let’s look at the steps to enable Remote Assistance using group policy How to Enable Remote Assistance using Group Policy Read Remote Assistance feature in SCCM guide for more details.Įnable the Remote Assistance exception for the domain profile. Remote assistance can also be used with Configuration Manager. Hence you have enable the feature manually before using it. On a Windows Server, the remote assistance feature isn’t enabled by default. The Remote Assistance feature will not work in cases when the outbound traffic from port 3389 is blocked. With your permission, your helper can even use his or her own mouse and keyboard to control your computer and show you how to fix a problem. After he or she is connected, that person can view your computer screen and chat with you about what you both see. With the help of Remote Assistance feature you can invite someone to connect to your computer. A machine cannot be remote controlled when no one is logged on. To initiate the remote assistance, the user has to accept the request of the administrator. Most of all Remote Assistance is a Windows feature. If you enable this policy setting, users on their computer can get help from their corporate technical support staff using Offer (Unsolicited) Remote Assistance. This policy setting allows you to turn on or turn off Offer (Unsolicited) Remote Assistance on this computer. We will enable Configure Offer Remote Assistance setting. However the easiest way to enable remote assistance on your domain computers is by using the group policy.
This is applicable when you want to turn on remote assistance on a single machine. We will also look at the steps turn on remote assistance on a server manually as well. We also allow access through the Windows Defender Firewall with Advanced Security using Group Policy. In this post I will show you how to enable Remote Assistance using group policy.
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